To match a debit invoice with a credit invoice,you can either users API, or the "Pair off" function in the Merchant portal,
Use our API? Please see developer hub.
- API: https://payerdocs.developerhub.io/payer-docs/credit-invoices
- Merchant Portal: https://b2b.payer.se/merchant-admin#/login
Please see below description:
Log in to the Merchant portal->
Link to login page: https://b2b.payer.se/merchant-admin#/login
Go to "Invoices"->
Search for the credit invoice you wish to use->
Click on the gear in the right corner of the invoice->
In the menu you select "Pair off credit invoice"->
Fill in "Invoice number" for the invoice and search for the invoice (click on the magnifying glass on the right)->
Fill in "Amount to credit" and select "Pay invoice with credit invoice".
Do you have questions or thoughts regarding this?
Please feel free to get back to us at any time, we are glad to assist!
Contact:
Create a ticket in our support portal: https://payerhelp.freshdesk.com/support/tickets/new
Reach out through email: [email protected]
If you login to our Support Portal you can view the status of all your tickets, add comments, access guides in our solutions page, raise new tickets and more using the link below:
https://payerhelp.freshdesk.com/support/login
To get started with using our Support Portal, you will have to activate your account, please respond to this email or contact us at [email protected] and we will help you.
Warm regards!
//Payer Backoffice team
Payer Financial Services AB
Contact: Please use our Support portal here
Our LinkedIn page ∣ www.payer.eu
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article